Last Updated: 29/07/2025
Introduction
Welcome to Bairnsdale Stoves Heaters & BBQ’s (“we,” “us,” or “our”). These Terms & Conditions (“Terms”) govern your access to and use of our website located at https://www.bshbbq.com.au or https://www.bairnsdalestovesheaters.com.au (the “Website”) and any related services provided by us.
By accessing or using our Website, you agree to be bound by these Terms. If you do not agree with any part of these Terms, you must not use our Website.
1. Use of the Website
1.1 Eligibility
By using this Website, you represent and warrant that you are at least 18 years old or have the legal capacity to enter into a binding agreement in your jurisdiction.
1.2 Licence to Use Website
We grant you a non-exclusive, non-transferable, revocable licence to:
- Access and use the Website strictly in accordance with these Terms.
- View and download material from the Website for personal, non-commercial use.
1.3 Prohibited Conduct
You agree not to:
- Use the Website for any unlawful purpose.
- Violate any applicable laws or regulations.
- Engage in any conduct that restricts or inhibits any other user’s enjoyment of the Website.
- Impersonate any person or entity or falsely state or otherwise misrepresent your affiliation with a person or entity.
- Upload or transmit viruses or any other malicious code.
2. Intellectual Property Rights
All content on the Website, including but not limited to text, graphics, logos, icons, images, audio clips, and software, is the property of Stonemell P/L (ABN 15 076 967 318) Trading As Bairnsdale Stoves Heaters & BBQ’s. The original content or its suppliers content is protected by Australian and international copyright laws.
You must not reproduce, distribute, modify, create derivative works of, publicly display, or exploit any of the content without our prior written consent.
3. Accounts and Registration
3.1 Account Creation
To access certain features and purchase selected products on the Website, you may be required to register for an account.
You agree to provide accurate and complete information during registration and to keep your account information updated.
3.2 Account Security
You are responsible for maintaining the confidentiality of your account password and for all activities that occur under your account. Notify us immediately of any unauthorized use of your account.
4. Products & Services
4.1 Product Descriptions & Availability
We strive to ensure that our product descriptions are accurate. However, we do not warrant that descriptions or other content are complete, current, or error-free.
Not all products shown on the website are on display in the physical showroom nor available for online purchase
4.2 Pricing
Where shown, prices are listed in Australian Dollars (AUD) and include Goods and Services Tax (GST). Unless explicitly stated otherwise, the price shown is for the product only and will exclude accessories, assembly, installation or shipping. Prices are subject to change without notice.
5. Orders and Payments
5.1 Order Acceptance
Your order constitutes an offer to purchase goods or services from us. We reserve the right to accept or decline any order for any reason.
5.2 Payment Terms
Full payment must be received by us before our acceptance of an order. We only accept payment methods specified on the Website. Instore purchases offer different payment methods
5.3 Cancellation
We may cancel your order if we are unable to process or fulfill it. We will notify you and provide a refund where applicable.
6. Online Orders
Some products listed for online sale are deemed to be Special Order listings, allow up to 10 working days. Click & Collect and other Shipping times are estimates only and cannot be guaranteed.
6.1 Click & Collect
Only after email confirmation will Click & Collect orders be ready for pick up
6.2 Special Orders
Only after email confirmation will Special Orders be ready for pick up
7. Returns and Refunds
Please refer to our Returns and Refunds Policy for information on returning products.
8. Limitation of Liability
To the fullest extent permitted by law:
- We exclude all representations, warranties, and conditions relating to the Website and the use of this Website.
- We will not be liable for any indirect, consequential, or incidental damages arising out of or in connection with the use of the Website or the products purchased.
9. Consumer Guarantees
Nothing in these Terms is intended to exclude, restrict, or modify rights which you may have under the Australian Consumer Law or any other legislation which may not be excluded, restricted, or modified by agreement.
10. Indemnification
You agree to indemnify and hold Stonemell P/L (ABN 15 076 967 318) Trading As Bairnsdale Stoves Heaters & BBQ’s harmless from any claim, demand, or damage, including reasonable attorneys’ fees, arising out of or related to your breach of these Terms or your violation of any law or the rights of a third party.
11. Third-Party Links
Our Website may contain links to external websites that are not operated by us. We have no control over the content and practices of these sites and cannot accept responsibility for their content or privacy policies.
12. Privacy Policy
Your use of the Website is also subject to our Privacy Policy , which explains how we collect, use, and protect your personal information.
13. Termination
We may terminate or suspend your access to the Website immediately, without prior notice, for any reason, including without limitation, if you breach these Terms.
14. Changes To Terms & Conditions
We reserve the right to modify these Terms at any time. Any changes will be effective immediately upon posting on the Website. Your continued use of the Website after any modifications indicates your acceptance of the new Terms.
15. Governing Law
These Terms are governed by and construed in accordance with the laws of the State of [Your State], Australia. You irrevocably submit to the exclusive jurisdiction of the courts in that State.
16. Dispute Resolution
In the event of any dispute arising out of or relating to these Terms, you agree to attempt to resolve the dispute by engaging in good faith negotiations with us before initiating any legal action.
17. Severability
If any provision of these Terms & Conditions is found to be invalid or unenforceable under applicable law, such provision shall be deleted without affecting the remaining provisions herein.
18. Contact Information
If you have any questions or concerns regarding these Terms & Conditions, please Contact Us:
Email: info@bshbbq.com.au
Phone: (03) 5152 2019
Address:
257 Great Alpine Rd
Lucknow, Victoria, 3875
Australia
